Have your website address and a small file of products and retailers ready. Setup saves each step as you finish it, so you can leave and pick up later from the setup checklist.
1. Welcome
Enter your company name, website and the markets your retailers are in. When we find your company in the register, pick the match and check its organisation number.
If we already know your brand, we ask whether it is yours. Answer Yes, that is us and verify ownership with a work email on your brand's own domain. Choose No, a new brand if it is not.
2. Theme
Enter your website address and choose Generate theme. Check the logo, colours and fonts in the preview, change what is wrong and choose Looks right, save it.
If we cannot read your site, fill in the theme yourself. You can link a logo, upload one or make one from your brand name.
3. Data
Add retailers and products. Upload a CSV or XLSX file, or use Web import to read them from a page on your site.
Check the field mapping and the first rows, then import. Nothing is live until you publish the import. The step is done when you publish an import with at least one approved row. You can skip retailers or products, not both.
If an import fails, read its error, correct the file and import again.
4. Invite
Invite colleagues by email and give each one a role: Viewer sees everything, Admin can change the account. This step is optional; you can invite people later under Team.
5. Verify
Copy the snippet, add it to a live page and open that page. Then choose Verify. When the widget reports back, the step shows "Rendered and reporting". If it has not reported yet, open the page again and choose Check again.
You can finish setup before the check passes. The setup checklist stays on your dashboard.
Publish and check the result
Open Locator → Look and check your settings. Then go through the checklist and preview on Publish, and publish. Your locator's address is shown there.
For a saved widget, copy the snippet from On your site without changing its embed id or API address. Test it on the page where shoppers will use it.
On your site shows what the widget reported from your page:
| Status | What happened and what to do |
|---|---|
| Rendered on your site | The widget showed. Open the page and check its content. |
| Loads; framed view not observable | The widget opened a frame we cannot look into. Open the page and check the frame. |
| Loads, but refused | The widget is refused: your plan does not include this widget type, or the locator is not published. Check both. |
| Loads, showed nothing | The widget showed nothing. Check the product key in the snippet and the saved widget. |
| Loads, failed to render | The widget loaded but reported a render failure. Check that your Content-Security-Policy connect-src allows the API address, and that the API answers. |
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