These terms are between Stockisto, operated by Goty Invest AB (org. no. 559006-5651) and the organisation that opens a workspace (“you”).
These terms govern your use of Stockisto. You accept them when you create a workspace or use any Stockisto surface. You accept them on behalf of your organisation, and you confirm you have authority to do so.
01The service
Stockisto is the supplier's record of the channel. It includes:
- the white-labeled consumer Locator
- the embeddable Widget
- the Supplier and Retailer Admin apps
- the Installer Portal
- supporting APIs
02Accounts & eligibility
The platform is for business use. You must give accurate account details. You must keep your credentials secure. You are responsible for all activity in your workspace. You are also responsible for the users you invite, and they must follow these terms.
03Plans, billing & payment
- Suppliers buy capacity for product variants across markets, rather than a retailer allowance. Retailers, installers and shoppers use the Locator free of charge. Explore covers 20 products checked daily in the supplier's home market, as published in the current catalog.
- One product checked daily in one market uses 1 unit; checks every 6 hours use 2 units. Explore permits daily checks only. A product covered in all four markets (SE, NO, DK, FI) gets its cheapest market free. Duplicate coverage of the same product and market counts once, at its highest cadence. There is no weekly level.
- Capacity is measured in monthly billing windows, including on yearly plans. Period usage takes the highest cadence used for each product and market in that window. Switching coverage off does not refund that month's usage; switching it back on counts the same pair once. At the cap, existing checks continue and new products wait. There is no automatic overage charge.
- A newly published yearly price is ten monthly payments, paid for a year. An existing assigned version keeps its agreed yearly amount; a new publication does not rewrite it. The monthly equivalent is the yearly amount divided by 12 and rounded to whole currency units. Enterprise is yearly only, with agreed capacity and yearly amount. Capacity resets monthly even when billing is yearly.
- Capacity increases take effect immediately; reductions take effect at the scheduled period boundary. A yearly cancellation takes effect at the agreed future yearly term end, with Explore as the target plan. The order and assigned catalog version govern the amount and effective date. Stripe handles card payments where enabled. Fees exclude VAT and other applicable taxes. Subscriptions renew unless cancelled before renewal. Price changes require reasonable prior notice and apply from the next renewal.
04Acceptable use
You must not:
- upload unlawful data, or data you have no right to process
- misrepresent retailer listings within the network
- attempt to breach tenant isolation or access another customer's data
- probe, scrape or overload the service beyond its rate limits
- use the platform to send unlawful communications
05Your data & intellectual property
You keep all rights in the data you upload. You grant us the limited licence we need to host and process that data to provide the service. Where your data includes personal data, we process it as your processor (we act on your instructions) under the Data Processing Agreement. The Data Processing Agreement forms part of these terms. We keep all rights in the Stockisto platform, software and brand. If you send us feedback, we may use it to improve the service.
06Third-party services
The platform relies on third-party services, for example Google sign-in, Stripe payments and Mapbox maps. When you use those integrations, the relevant third party's own terms also apply. We are not responsible for their services.
07Availability, changes & beta features
We work to keep the service available, but we do not guarantee uninterrupted operation. Free, clearly labelled beta features come “as is” (without promises about quality). They may change or be withdrawn. If a material change adversely affects a paid feature you rely on, we must give you reasonable notice.
08Suspension & termination
Either party may terminate for material breach (a serious breach of these terms) that the other does not cure within a reasonable period. We may suspend access immediately to protect the service or other customers from harm. On termination:
- you may export your data (a self-service export is available in the product)
- we then delete your data in line with the Privacy Policy and the DPA
- we keep data only where the law requires us to
09Warranties & disclaimers
Except as expressly stated in these terms, we provide the service "as is" and "as available". This means we promise nothing beyond what these terms state. To the extent the law allows, we disclaim all implied warranties, including fitness for a particular purpose and non-infringement.
10Limitation of liability
To the extent the law allows, neither party is liable for indirect, incidental or consequential loss, or for lost profits, revenue or data. Our total aggregate liability arising out of the service is capped. The cap is the fees you paid us in the 12 months before the event that gave rise to the claim. Nothing in these terms limits liability that cannot be limited by law, for example liability for intent or gross negligence.
11Indemnity
You must indemnify us against certain third-party claims. Indemnify means you compensate us for the loss the claim causes. This applies to claims that arise from data you upload in breach of these terms, or from your unlawful use of the service.
12Governing law & disputes
Swedish law governs these terms, without regard to its conflict-of-laws rules (the rules that decide which country's law applies). The courts of Stockholm, Sweden have exclusive jurisdiction. This does not affect any mandatory consumer-protection rights you have under local law.
13General
- If any provision of these terms is held unenforceable, the rest stay in effect.
- You must not assign (transfer) these terms without our consent. We may assign them to an affiliate, or in connection with a merger or sale of the business.
- These terms, the DPA and any order form the entire agreement between us on their subject matter. They replace prior discussions.
- If a party does not enforce a right, it does not waive (give up) that right.
- Neither party is liable for delay or failure caused by events beyond its reasonable control (force majeure).
14Changes & contact
We may update these terms. We must date every change. For material changes, we must also notify workspace admins. If you keep using the service after a change takes effect, you accept the change. Questions: privacy@stockisto.com.