Open Retailers to review the stores that carry your brand. A listing and a connection describe different things: the listing holds store facts; the connection records your relationship.
Find and check a retailer
- Search by retailer name or town.
- Filter by market, listing, region, tier or connection status.
- Open the retailer to check its address, locations and data sources before changing it.
An owner-verified listing identifies who manages it. It does not confirm stock. A stock observation belongs to one product and location, with its source and observation time.
Publicly read stock and retailer-provided stock can both answer a shopper's question. Keep the source and date visible; a failed read is not zero stock.
Add stores to your network
Use Import for a retailer file. Review the imported rows before publication. Stores found during a website read need your review too.
Use Invite retailers for stores you want to connect with. An invitation awaiting an answer is not an accepted partnership.
Review join requests in Retailers. Approving a request and sending a claim link are separate actions: a claim lets the store manage its own listing.
Pause, resume and deactivate
| Action | What changes |
|---|---|
| Pause | Hides the connection's retailer from your locator while retaining the relationship. |
| Undo | Resumes the connections that were successfully paused in that action. |
| Resume | Makes a paused connection active again. |
| Deactivate | Marks an eligible retailer and its locations inactive. This is persistent and has no Pause Undo. |
In list view, select the rows and choose Pause. The result offers Undo for the rows that succeeded. If some rows fail, check those rows before trying again.
Manage relationship status under Connections. Pause does not delete a retailer's shared record or another brand's relationship.
For a listing you own, open its retailer profile and choose Deactivate for persistent removal from public results. Review the confirmation: it also deactivates the retailer's locations.
Build retailer groups
Open Groups. A manual group contains retailers you select from your network. An automatic group matches the service tags you choose.
Preview the impact before changing an automatic group's criteria. Removing a group member changes membership, not the connection. Deleting a group removes its assignments; it does not remove the retailers.
A group can filter a shared locator link. See Sharing before distributing that link.
Assign partner tiers
Open Tiers to name your partner levels and their benefits. A tier assignment requires an active connection. Moving a retailer to another tier replaces its previous assignment.
A group selects a set of retailers; a tier records a partner level. Use Campaigns and PRM for campaign targeting and agreements.